Return & Refund Policy

Thanks for shopping at LC Crafts and Designs.

If you are not entirely satisfied with your purchase, we're happy to help.

Changed your Mind?

Should you change your mind about your purchase, please return the product with proof of purchase within 15 days from the day you receive the goods and we'll be happy to offer a refund.

Returns

Due to the nature of the business, please be aware that some products have refund exceptions when you change your mind. We do not refund personalised items such as anything specifically designed for customers. 

You have 15 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in its original packaging.

Your item needs to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting them.

If your item is approved, we will initiate a refund to your original method of payment.

You will receive the credit within a certain amount of days, depending on your card issuer policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Please consider using a trackable shipping service when returning your item.

If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us. Please email our team at [email protected] or call our mobile 07903732974

Happy Shopping.

Angela : )